The chia tea reminds me of xmas. You need to let it sit for as long as you can as the spices and herbs increase. Have tried a few different chia, cant get my head around green colour tea but it tasted fine.
We have a cup a day as it isnt cheap but your getting what your paying for, you will not be disappointed but you wont go back to supermarket brands!! Enjoy
Thank you for your lovely review, Heather!
We're delighted our chai tea evokes those warm Christmas feelings for you. Great tip about letting it steep longer to enhance those spices! We understand premium tea is an investment, but we're thrilled you feel it's worth it compared to supermarket brands. Your feedback about trying the green chai is also valuable - sometimes new tea experiences take time to grow on us!
Thanks for making our tea part of your daily ritual. ✨'
Kettle is made of plastic not glass which it should be. Very disappointed!
Thank you for sharing your feedback, Aaron. We genuinely value every customer’s experience, and we're sorry to hear that the teapot didn't meet your expectations.
While the Gravity Teapot is often mistaken for glass due to its crystal-clear appearance, it’s actually crafted from Tritan™ — a premium, BPA-free, US-made material renowned for its durability, safety, and eco-friendly properties. Often used in medical devices and high-end appliances, Tritan™ is significantly more resilient than glass and was carefully chosen to enhance both longevity and performance. It's 8x the cost of regular plastics and 4x the cost of glass.
The Gravity Teapot is one of our best-selling items, trusted by thousands of tea lovers worldwide, and consistently praised for its quality and ease of use. That said, we completely understand that expectations around materials can differ, and your disappointment is valid.
If you'd be open to updating your review, we’d truly appreciate it. But more importantly, we’d love the opportunity to make things right — please don’t hesitate to reach out to our support team at support@tavalon.com.au so we can assist you further.
Great easy nice taste for everyday use. Best thing for good health…
Thank you so much, Hoang! We're delighted to hear you're enjoying our Turmeric Latte Mix both for its taste and health benefits. It's wonderful to know it's become part of your daily wellness routine! Thank you for taking the time to share your experience with the community. Please let us know if you need any assistance with your future purchases.
Great teapot, easy to use and clean, holds enough for two cups. Very pleased with it.
Thank you for your wonderful review of our Gravity Teapot, Leonie! We're so glad you're enjoying its ease of use, cleaning features, and perfect two-cup size. Your feedback means a lot to us! ✨
Since you're loving your Gravity Teapot, I'd love to recommend exploring our extensive loose leaf tea collection. Our premium loose leaf teas are sustainably sourced and carefully selected by our tea sommelier to ensure the highest quality in every cup: https://www.tavalon.com.au/collections/loose-leaf-tea
Can't wait to serve you again very soon!
These teapots are amazing. Brew all tea (black and herbal) beautifully and so easy to clean
Thanks Katrina! We're delighted that you're enjoying your Gravity Teapot's brewing capabilities and easy cleaning. It's wonderful to hear it works great for both your black and herbal teas! Thanks for being part of the Tavalon family! ✨